Joanne is passionate about helping people secure their dream home and protect what matters most. Now based in Wales, she works with clients right across the UK, providing clear, supportive advice wherever you are.
With over 17 years’ experience at a major high street bank, Joanne brings extensive mortgage and management expertise to every case. She understands how lenders think and uses that knowledge to guide clients confidently through the process.
Fully qualified and experienced across a wide range of scenarios, Joanne helps with:
Fully qualified and experienced across a wide range of scenarios, Joanne works with first-time buyers, home movers and remortgage clients, as well as those with more complex situations such as adverse credit, buy-to-let investments or self-employed income, tailoring her advice around your individual circumstances.
Although she now calls Wales home, Joanne has longstanding connections throughout the UK and supports clients nationwide.
If you or someone you know needs help with a mortgage or protection review, Joanne would be delighted to help.
Justine takes the time to understand each client’s circumstances before recommending solutions. Whether you’re buying your first home, moving house, remortgaging, investing in property, or reviewing your protection needs, she focuses on finding the right outcome — not just the quickest one.
Clients often describe Justine as approachable, diligent, and reassuring. She explains every step in plain English and supports clients from initial enquiry through to completion and beyond, building long-term relationships based on trust.
I take the time to properly understand your situation, your plans and any concerns you may have. Whether you’re buying your first home, moving or remortgaging, I believe the best advice comes from really getting to know what matters most to you.
I carry out the research on your behalf, carefully exploring the mortgage market and focusing on the options that genuinely suit your circumstances. I’m extremely diligent in my approach, making sure every detail is considered so nothing is missed.
Most of my work is done over the phone, keeping things simple and convenient for you. Everything is explained clearly and in plain English, so you fully understand your options and feel confident in the decisions you make.
I’ll support you throughout the process and be on hand afterwards if you need anything further, making sure everything is handled properly from start to finish.
Helping First Time Buyers take their first step onto the property ladder, and supporting Home Movers as they move on to their next chapter. Making sure the right mortgage is in place so everything feels clear, manageable and well thought through from the very beginning.
I especially enjoy working with clients who want things done properly. Those who may feel unsure where to start, or just want reassurance that every detail is being handled with care. Cases where a bit more thought is needed, and where getting it right really matters.
The more important the move, the more I focus on the detail. It’s about making sure nothing is overlooked, every option is considered, and everything is explained clearly so you feel confident at every step. When it’s done properly, the whole process feels far more straightforward — and that’s exactly how it should be.